I don’t like portals.
I believe that it is possible to have a useful and functional portal that would provide some kind of a gateway to the needed functionalities for each person/employee, but I haven’t seen a single portal in my life that could be described as such.
All the portals I have used were overloaded with mostly useless information (at least for me) and there was a feeling as if the content manager was thinking “Oh, here is a white blank spot, I have to fill it with something!!!!”. Useless information is only a part of my problem, but the fact that I actually can’t find what I’m looking for is the most disturbing part.
One of the elements of the portal is menu. Menus represent hierarchy, hierarchy represent some kind of flow where one item is related to another one. The problem is that this logic is in many cases is not universal and represents the logic of the content manager and not the path that is logical for me.
After some searching, let’s say you do find your item in the list of the menus and taken to the content page. How do you find the relevant information on that page? The pages are mostly long and in most cases there are no internal search engines that can help you find the content on page (or sub portal area).
Another item that is missing for me is that in many cases there are no comments allowed. As Facebook generation I really feel uncomfortable to see any content that I can’t comment. When I can’t comment I can’t contribute to the content and that means that my knowledge is lost for others.
So what do I suggest, you ask?
I’ll keep my ideas for the patent proposal but the general idea is that the content (all content, including comments) needs to be commendable, searchable and context aware.
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