Thursday, June 21, 2012
תוכניות ניהול הידע בתע״א פעילויות עיקריות
Knowledge is something that helps us to perform, but only as long it is in someone's head.
We want the knowledge to be accessible.
It can be stored as text, video, sound or any other form, but mostly text today.
Instead of documents - contents (blogs, forums, social networks...).
6 activities:
1. Reuse
Every business wants to reuse, but it is a very difficult process. The reason ego and need to invent. if you want a developer to create a reusable component, it has to be one of the goals of the project.
2.communities of practice
Great system to share knowledge.
For success: internal engine and external engine. Internal is at least one person who is really pacionate and external is a sponsor (manager).
3. Portals and document management.
Documents not accessible, no version control, no Internet based technology.
4. Investigations (תחקירים)
It is better when happens as part of the operations and not per project or action.
Knowledge management works best when it is transparent to the users. If I create an app that integrates some knowledge - all users will benefit from that knowledge.
Aar - after action review.
5. knowledge continuity
Two types: People who leave,
6. and continuos knowledge.
If someone don't want to share his knowledge - no big deal!
Avi Kedem.
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